To active the online paymen of the Vietcombank Connect24, you have to registry the service Internet Banking and SMS Banking. In case:
Case 1: If you are the first use service Internet Banking and SMS Banking. Follow these stages: Stage 1: Get the form service Online banking (VCB-iB@nking) from:
◦ at trading office around the country.
Stage 2: Full fill information.
Stage 3: Take those forms and your ID card/passpord to trade office nearest of Vietcombank to get the service.
Case 2: You have register the service SMS Banking but don’t have register service Internet Banking: Do the same action like case 1.
Case 3: If you have Internet Banking but have not service SMS Banking: register at website: https://www.vietcombank.com.vn/ibanking/
PAYMENT ONLINE INSTRUCTION:
Step 1: Choose product, and preferred payment method - Vietcombank:
- 1.The choosing is VietcomBank
- After reading the term of use of the online payment choose Agree and enter Next to do the next step.
- Check again information about purchasing and go to next step to order, Press Back if something go wrong to change. If not please press Next to pay with using Vietcombank card through OnePay.
Step 2: Fill your card details and confirm:
At OnePAY page, enter your details:
1.Name (your name in card, without accent)
2.Card number and Date
3.Press CHECKOUT to confirm.
Step 3: Confirmation by Internet Banking and OTP (OneTime Password), To confirm the card owner do the instruction below:
• In box “username” and “password”, enter information about Internet Banking that you have register with Vietcombank;
• Send a SMS like this formula: vcb otp xxxx and send it to 8170. You will get the code to trade and fill that code in the box as requirement;
• In the box “Enter the code in the party”, enter the number at the right side.
Step 4: Receive confirmation at the moment. We will send and email to confirmation your shopping cart and total pay on website. Notice: If you receive the notice “Your payment was NOT successful, Your payment is declined by the Issuer”. The reasons can be:
◦ You have entered incorrect details.
◦ Your card has been expired or not enough money to pay.
◦ Your credit card doesn’t have permission to transfer online. Please contact banking to active that function.
In case you fill correct the details but cannot get the payment confirmation please DO NOT repeat those steps and contact us to confirm the payment result.